In today’s world, quality is more important than ever before. Whether it’s a product or a service, quality is what sets it apart from the rest of the competition. When a customer buys a product or service, they want to be sure that they are getting their money’s worth. They want to be confident that the product or service will meet their expectations and deliver the promised benefits. This is where quality comes in.
Quality can also ensure safety. A high-quality product is typically safer than a low-quality one. Taking our car example again, a high-quality car may have advanced safety features which can reduce the risk of accidents and injuries.